TEAM MEMBER

As a Katie’s team member, you are responsible for providing guests with exceptional customer service and prepare food and beverages all while maintaining a clean, safe, and organized workspace. This is accomplished in a fun and fast-paced environment surrounded by a team of people who take great pride in their work.

Our team is looking for enthusiastic, hardworking individuals who are interested in joining us!

Hours Available:

At least one weekend day mandatory, both a plus!

All shifts are considered. Examples (but not limited to):

9am-1pm, 10am-4pm, 12pm-7pm, 4pm-10pm, 5pm-11pm, 7pm-11pm

Responsibilities Include:

• Follow all procedures related to cash, sanitation and food safety

• Communicate effectively with managers and coworkers

• Handling guest concerns in a professional manner

• Maintain a guest focused culture in the restaurant

• Maintain a clean and organized workstation

• Follow speed of service standards

• Prepare food and beverages according to guests requests

• Assemble and package orders promptly and neatly

• Organize and maintain stock following proper rotation methods

Key Competencies:

• Comply with all brand policies.

• Willingness to learn and adapt to change

• Works well with others in a fast-paced team environment

• Provide excellent guest satisfaction, service speed, and product quality

• Demonstrates consistent punctuality and conduct

• Remains honest and a positive attitude

• Understand guests’ needs and exceed their expectations

Physical Demands/Working Conditions:

• Standing on feet

• Multitasking in a fast-paced environment

• Lifting objects including boxes, ice and product up to 50lbs